New Age Caravans has the wellbeing of our staff, customers and fellow travelers as our first priority. During these extreme circumstances, as a business, we are taking every necessary action to ensure the safe continuation of our business in order to provide you with the highest level of customer service.
Our staff and Dealerships have put into action all necessary protocols to ensure a safety-first approach with hygiene. Any staff member that are feeling unwell are to remain at home until cleared by a doctor in order to protect customers and fellow staff members. In addition, any staff member that has been overseas or inter-state is required to self-isolate as mandated by state and federal government.
Our dealerships are ready and waiting to take one-on-one appointments. We are able to give detailed descriptions and photos on our websites or over the phone. Video calls are available with our dealerships to go through our caravan range or for parts & accessories. Home delivery is available for your new or used caravan purchase.
For customers who wish to minimise personal contact, we encourage you to call or email ahead of time to avoid unnecessary wait times and idle proximity to others. This can also be facilitated through our website www.newagecaravans.com.au and your local Dealerships website.
Rest assured, customers are our focus and we are committed to meeting and exceeding new and current customer expectations in regard to servicing, purchasing and manufacturing. We are working very closely with our suppliers and business partners to ensure minimal impact is had on our production and servicing. New Age Caravans and our Dealerships are still here to support you.
We’d like to thank our passionate customers for their support and understanding. New Age Caravans is an experienced and diverse organization and we’ll be drawing upon our collective experience at the head office and at our dealerships to navigate the upcoming months.
News and announcements are continuing to be made by state and federal governments which we will continue to monitor and update as things change. We will use our website and Facebook page to keep you up to date on any news that might impact you.